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Privacy Policy

Sharjah Malayali Samajam Call Tracking Portal

This Privacy Policy describes how the Sharjah Malayali Samajam (SMS) collects, uses, and protects your personal data when you use our internal calling portal.

1. Data We Collect

We process data necessary to facilitate communication between the organization and its members. This includes:

  • Navigation Data: IP addresses and browser types collected for security monitoring and fraud prevention.
  • Member Records: Names, districts, and phone numbers stored within our master directory for official outreach.
  • Activity Logs: Timestamps of when a "Call" or "WhatsApp" action is initiated via the portal.

2. How We Use Your Data

Data processed through this Portal is used exclusively for:

  • Facilitating RSVP collection for official SMS events.
  • Providing callers with organized member lists for their yearly assignments.
  • System auditing and ensuring the integrity of communication logs.

3. Data Protection & Security

We implement industry-standard security measures including SSL encryption, session management, and restricted access protocols. Your data is stored on secure servers with access limited only to authorized System Administrators.

4. Third-Party Services

Our portal utilizes OAuth 2.0 through Google and Yahoo for secure authentication. We do not store your social media passwords. Additionally, interactions with WhatsApp occur via their official API links, and are subject to WhatsApp's own privacy terms.

5. Your Rights

As a user or member, you have the right to:

  • Request a copy of the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deactivation of your caller account if you are no longer a volunteer.

6. Contact Us

If you have any questions regarding this policy or the handling of your data, please contact the SMS IT Cell at:
info@sharjahmalayalisamajam.com